Terms of Service

Last updated: January 2025

Agreement to Terms

By accessing and using Growth System NBFCs Solutions' website and services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

Growth System NBFCs Solutions provides comprehensive software solutions for Non-Banking Financial Companies, including but not limited to:

• Loan Management Systems
• KYC and Customer Onboarding Solutions
• Collections and Recovery Management
• Risk Assessment and Compliance Tools
• CRM and Analytics Platforms
• Payment Gateway Integration

User Obligations

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use our services for any unlawful or fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Transmit any malicious code or harmful content
• Violate any applicable laws or regulations

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Intellectual Property Rights

All content, features, and functionality of our services are owned by Growth System NBFCs Solutions and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our software without permission
• Reverse engineer or attempt to extract source code
• Remove or alter any proprietary notices
• Use our trademarks without written consent

Service Availability

We strive to maintain high service availability, but cannot guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue services with reasonable notice
• Perform maintenance and updates
• Suspend services for security or legal reasons

Data and Privacy

Your use of our services is also governed by our Privacy Policy. We implement industry-standard security measures to protect your data, but you acknowledge that no system is completely secure.

Payment Terms

Fees and Billing

• Service fees are as agreed in your service contract
• Payments are due according to the agreed schedule
• Late payments may result in service suspension
• All fees are non-refundable unless specified otherwise

Price Changes

We reserve the right to modify our pricing with 30 days' written notice for existing customers.

Support and Maintenance

Support services are provided according to your service level agreement. We provide:

• Technical support during business hours
• Regular software updates and patches
• Documentation and training materials
• Emergency support for critical issues

Limitation of Liability

To the maximum extent permitted by law, Growth System NBFCs Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

Indemnification

You agree to indemnify and hold harmless Growth System NBFCs Solutions from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Compliance and Regulatory

Our NBFC solutions are designed to comply with relevant financial regulations, including RBI guidelines. However, you remain responsible for ensuring your use of our services complies with all applicable laws and regulations in your jurisdiction.

Termination

Either party may terminate the service agreement with written notice as specified in your contract. Upon termination:

• Access to services will be discontinued
• Data export assistance will be provided for a limited period
• Outstanding fees remain payable

Governing Law

These terms are governed by the laws of India, and any disputes will be resolved in the courts of Jaipur, Rajasthan.

Changes to Terms

We may update these Terms of Service periodically. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.